Speaker Programs
How to Connect with Others, Regardless of Age, Wage or Lifestage
Learn why diversity is a real opportunity to grow relationships. Better understand others and the community in which you live and work, today and tomorrow. ...more
Learn why diversity is a real opportunity to grow relationships. Better understand others and the community in which you live and work, today and tomorrow. ...less
How to Market to People Who Are Not Like You
the New Market Segmentation- Learn to recognize differences & to tailor your product, message or marketing efforts to reflect consumers' uniqueness. It may be counterintuitive to focus on differences, but this can really stretch your ...more
the New Market Segmentation- Learn to recognize differences & to tailor your product, message or marketing efforts to reflect consumers' uniqueness. It may be counterintuitive to focus on differences, but this can really stretch your marketing muscles and bring incremental results. ...less
The Basics of Advertising & Marketing and How to Implement Them
Learn how the small average small business can market itself with limited dollars, yet achieve maximum results.
Relating, Not Translating
How to Market to U.S. Latinos- Leave with specific strategies to develop effective products and marketing messages targeted specifically to the Latino market. ...more
How to Market to U.S. Latinos- Leave with specific strategies to develop effective products and marketing messages targeted specifically to the Latino market. ...less
Diversity in America
the Growing Impact on Work, Organization and Consumers- Focuses on how diversity is a business opportunity, how to grow your business by better understanding your co-workers, customers, and the community in which you live and ...more
the Growing Impact on Work, Organization and Consumers- Focuses on how diversity is a business opportunity, how to grow your business by better understanding your co-workers, customers, and the community in which you live and work. ...less
How to Best Reach the Hispanic Family in Your Schools
Learn to understand the varying levels of acculturation, the values associated with each, and how to help each student realize their full potential in our multicultural world. ...more
Learn to understand the varying levels of acculturation, the values associated with each, and how to help each student realize their full potential in our multicultural world. ...less
How to be a Culturally-Ready & Culturally-Friendly Employer
Insights into Your Diverse Workforce- Focuses on how to best reach and retain diverse workers by understanding varying levels of acculturation, differences in values, and how to increase productivity and retention among a diverse workforce. ...more
Insights into Your Diverse Workforce- Focuses on how to best reach and retain diverse workers by understanding varying levels of acculturation, differences in values, and how to increase productivity and retention among a diverse workforce. ...less
Customer Service
How to Keep Customers Rushing Back for More- This session will address key customers insights to best deliver exceptional services to your Spanish-speaking customers. ...more
How to Keep Customers Rushing Back for More- This session will address key customers insights to best deliver exceptional services to your Spanish-speaking customers. ...less
How to Incorporate Outstanding Customer Service into Your Marketing Plan
Customer service is an integral part of the customer experience and must be addressed holistically in a marketing plan to ensure that the experience of the customer meets the promise of the brand. ...more
Customer service is an integral part of the customer experience and must be addressed holistically in a marketing plan to ensure that the experience of the customer meets the promise of the brand. ...less
Social Media & Social Marketing
How to Use It to Grow Business in a Low Cost, No Cost Manner- Learn the ropes of how to effectively and correctly market using social media & marketing to truly reach new & existing ...more
How to Use It to Grow Business in a Low Cost, No Cost Manner- Learn the ropes of how to effectively and correctly market using social media & marketing to truly reach new & existing customers with relevance. ...less
Come Together
Generational Differences and How to Effectively Work with Someone Much Older or Younger than You- Learn to work with others who have different approaches, values and priorities. ...more
Generational Differences and How to Effectively Work with Someone Much Older or Younger than You- Learn to work with others who have different approaches, values and priorities. ...less
