Amas Tenumah is the author of The Curated Experience. He has a renowned customer experience expert specializing in customer Experience Strategy & Operations. He spent over a decade managing customer experience programs for numerous companies including: Cox Communications, Teleflora, Coca-Cola, and Convergys Corporation. Amas brings a unique perspective to the world of customer experience that...
read the rest
Amas Tenumah is the author of The Curated Experience. He has a renowned customer experience expert specializing in customer Experience Strategy & Operations. He spent over a decade managing customer experience programs for numerous companies including: Cox Communications, Teleflora, Coca-Cola, and Convergys Corporation. Amas brings a unique perspective to the world of customer experience that he shares regularly in industry publications and as a speaker at many events. He is also a proud dad, avid Yankee fan, and competitive soccer player when home in Oklahoma City.
read less
Speaker Programs
Stop Chasing Happiness
The pursuit of happiness is a myth that is destroying lives and hope. I want to show you how to have the ever constant peace of internal joy. Learning Outcomes: • Understanding the difference between ...more
The pursuit of happiness is a myth that is destroying lives
and hope. I want to show you how to have the ever
constant peace of internal joy.
Learning Outcomes:
• Understanding the difference between external
happiness and internal joy.
• The reality of the disease of more
• Actionable tools to help you implement a change
Target Audience:
• Any and everyone will benefit from learning about
joyful living.
"The pursuit of happiness is scam, Happiness is external. I want to talk to you today about something that comes from within....joy" ...less
Change Requires Courage
Even the greatest invention ever started with a simple thought but moving from thought to actuality often requires courage. Learning Outcomes: • The power of a simple thought • The challenges to implementing ideas • ...more
Even the greatest invention ever started with a simple
thought but moving from thought to actuality often
requires courage.
Learning Outcomes:
• The power of a simple thought
• The challenges to implementing ideas
• Actional tools to help guide you from thought to
implementation
Target Audience:
• Any and everyone will benefit from learning about
thought leadership. ...less
Crafting a better Customer Experience
Come learn how to exceed your customer's expectations without breaking the bank. Learning Outcomes: • Clearly defined customer experience goal • Understanding who is responsible for the customer’s experience • Actionable tools that can be ...more
Come learn how to exceed your customer's
expectations without breaking the bank.
Learning Outcomes:
• Clearly defined customer experience goal
• Understanding who is responsible for the
customer’s experience
• Actionable tools that can be implemented the next
day
Target Audience:
• Business Leaders, Directors, Managers, etc... ...less
Digital Age: Transformers needed
The only constant in life is change and that has never been more true that when it comes to technology. Learning Outcomes: • Understanding the personal and professional impact of technology and the dangers of ...more
The only constant in life is change and that has never been
more true that when it comes to technology.
Learning Outcomes:
• Understanding the personal and professional impact of
technology and the dangers of not staying ahead of the
game
• How to assure your resume and your company thrive in
the digital transformation age.
• Actional tools to help you evaluate and prepare for
digital changes.
Target Audience:
• Both business leaders and front-line employees will
benefit from this presentation. ...less
Customized Presentation
There is nothing like listening to someone who seems to be talking to someone else. I will personalize your presentation to engage your specific audience. Learning Outcomes: • Personal review of your company, culture and ...more
There is nothing like listening to someone who seems to be
talking to someone else. I will personalize your
presentation to engage your specific audience.
Learning Outcomes:
• Personal review of your company, culture and desired
outcomes
• Develop presentation with industry specific examples to
help connect it the audience
• Provide actionable tools the help the audience to
implement what they have learned
Target Audience:
• Yours ...less
Reviews
"Amas' presentation really changed our trajectory and our ROI was exponential“ - Jason Trout
- Loves
Mr. Tenumah empowers his audience to boldly change the way we go about our work. He dares all of us to lead our profession so that the 3customer2 and the employee will benefit from the change. - Jonnye Griffin M.A., Program Director
- ASRT
* Fee ranges listed on this website are intended to serve as a guideline. The speaker's speaking fee should fall within this “fee range” listed. A speaker's fee may be at the high end or low end (or possibly outside of) the listed “fee range”. Additionally, a speaker may change his/her fee without notice. For a speaker's most current speaking fee or to check availability, please contact us.